Deadlines and Shipping Policy

We are delighted to inform you that we deliver throughout Brazil through the Brazilian Post Office and the best carriers such as Melhor Envio and Jetlog. Shipping costs and times will be simulated at the time of purchase when you enter the delivery zip code.

Custom Parts:

Because they are handmade, some models require extra time to be made. Pay attention to the identification tag in the description of the chosen piece.

Deadlines:

The deadline for receiving Villa Dharma parts is an estimate from the Post Office and is informed when entering the destination zip code of your purchase.

This period starts to be counted from the 1st business day following the day of payment confirmation.

Shipping Policies:

Unforeseen events can happen, so in the event of any delays or external events, we will always try to contact our customers.

The same applies if the order is lost before delivery to the registered address. Our order resending or cancellation protocol occurs after confirmation of loss by the Post Office or the carrier used, which usually occurs within 7 to 10 business days.

For any questions, please contact us at souvilladharma@gmail.com.